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Be ASCOM partner. Accelerate your marketing impact. Call +250 788-587-744
Be ASCOM partner. Accelerate your marketing impact. Call +250 788-587-744

Faqs

What products does ASCOM market offer?

ASCOM market offers a wide range of products, including the popular 7 Shakra Bracelet and Acer laptops. Our store focuses on providing customers with unique and stylish accessories as well as high-performance technology solutions.

How can I place an order?

To place an order, simply browse our website and add the desired products to your shopping cart. Once you have finished selecting your items, proceed to the checkout page. Fill in your shipping and payment information, and confirm your order. You will receive a confirmation email with the details of your purchase.

What payment methods do you accept?

We accept various payment methods, including credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Rest assured that all transactions are secure and your payment information is protected.

How long does shipping take?

The shipping time depends on your location and the shipping method you choose at checkout. We offer standard and expedited shipping options. Standard shipping usually takes between 5-10 business days, while expedited shipping can take 2-5 business days. Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receiving it. Please ensure that the item is unused, in its original packaging, and in the same condition as when you received it. Contact our customer support team to initiate the return process.

Do you offer international shipping?

Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to see if we ship to your location. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

Can I track my order?

Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your package on our website or the courier's website.

What if I have a problem with my order?

If you encounter any issues with your order, please contact our customer support team as soon as possible. We are here to assist you and will work to resolve any problems or concerns you may have.

How can I contact ASCOM market?

You can reach our customer support team by emailing support@ascommarket.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

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